Items may be returned within 7 days of receipt of purchase, in exact condition and packaging. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund.
Items may be exchanged within 14 days of purchase in exact condition and packaging. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
Please ensure not to leave makeup stains, fragrance or deodorant stains on the garment when trying on. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Sale items may be exchanged within 7 days of purchase. No refunds on sale items.
Customised items* may only be adjusted, but cannot be returned or exchanged. Adjustments and alterations can be done at any time.
Please note that shipping costs are NOT refundable.
*Customisations include bust, waist, hip and length alterations, as well as addition of sleeves.