- Items may be returned within 7 days of receipt of purchase, in exact condition and packaging. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund.
- Items may be exchanged within 14 days of purchase in exact condition and packaging. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
- Please ensure not to leave makeup stains, fragrance or deodorant stains on the garment when trying on.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that shipping costs are NOT refundable.
- Sale items may be exchanged within 7 days of purchase.
- No refunds on sale items.
- Customised items* may only be adjusted, but cannot be returned or exchanged.
- Adjustments and alterations can be done at any time.
*Customisations include bust, waist, hip and length alterations, as well as addition of sleeves
Please note that shipping costs are NOT refundable.